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All About Pool Safety Solutions
Welcome
About Us
We are Pool Safety Solutions. But you can call us PoolSS.
Since 2017, PoolSS has worked towards one goal: keeping NSW pools safe with less drownings and more fun in the sun.
In 2021, we expanded to QLD and added the Sunshine State to our pool house, becoming the home of the Half Price First Inspection.
Then in 2022, PoolSS expanded to VIC, covering from Geelong to Melbourne and Mornington Peninsula. PoolSS is Australia #1 brand in pool safety and compliance.
Pool Safety Solutions’ Inspectors are in the business of helping homeowners and property managers get their pool compliant Fast, Easy and Affordably with 50% Off Inspections and Same Day Certificates. This means getting deals over the line to move on with the next chapter of their lives. Over the past 15 years, more than 12,000 home owners across QLD, NSW and VIC have reached compliance
We care about saving you time and money – and compliance. The Pool Safety Solutions Inspection team are licensed, insured and ready to get you pool and spa safe.
We believe in keeping pool safety free of jargon while answering any of your questions on the act, standards and regulations – cos we know: this stuff isn’t easy. We do all the hard work so you don’t have to.
Because we believe in keeping pool safety simple.
Our Company Values
R = Relentlessness
O = Obligation
L = Leadership
E = Excellence
Pool Safety Solutions’ Mission: Australia’s premier provider of swimming pool and spa compliance offering an alternative to Council to get Property Owners and Managers compliant Fast and Easy while serving more than 1,000 households per year.
What Drives Us
Our Values
PoolSS operates with integrity and ethics, using the power of innovation, technology and open communication in our commitment to our customers, the community and pool safety. We pride ourselves on our expertise, quality service and reliability, recognising our people and community as the source of our strength and drive. We are committed to pushing boundaries with relentless effort, fostering innovation, leading by example, striving for excellence and maintaining simplicity in solutions.
PoolSS' Mission
Australia’s premier provider of swimming pool and spa compliance offering an alternative to Council to get Property Owners and Managers compliant Fast and Easy while serving more than 1,000 households per year.
Our Vision
Australia’s most experienced team creating a future where every pool is a safe environment for families and the community, saving children’s lives through Fast, Easy and Affordable compliance solutions.
Why Work With Pool Safety Solutions
Pool Safety Solutions’ understand the property market, property owners and property managers.
And we understand government compliance in pool safety is complicated.
This means PoolSS know you and your pool safety problems – and keep pool safety simple.
With friendly certified Pool Inspectors of swimming pool spas and barriers, expect all the local knowledge that comes with understanding where you live while maintaining the value of your property. Welcome to an all-in approach, with services focusing on your compliance while maintaining the quality of your landscaping and the value of your property.
Your Inspector is punctual and hardworking. They’ll be there, working through rain and shine, day or even night with our office keeping you informed every step of the way.
Dealing with pool compliance and government standards, rules and regulations – actually anything legal – is stressful, so we work to alleviate that stress by making the process of your Pool Fence Inspection as quick and efficient as possible. We do this so you can get back to the important things, such as quality time with family and friends safely around your pool.
Our brand is impressive. This is reflected in the steady stream of testimonials, referrals and repeat customers – which means you can trust us too.
But most importantly, our goal is to find the magic and joy in pool safety, ultimately for the physical, emotional and financial wellbeing of Property Owners and Managers, and the Community.
Phillip Wright
We have used Phil on multiple occasions: quick, reasonably priced and very easy to deal with. Highly recommend.”
Julian McEvoy
“Pool Safety Solutions were great to deal with. They took the time to explain all the areas that needed fixing which was greatly appreciated, and made the whole process a lot easier to accept.”
Ruby W
Ruby WQuick, easy and reliable
Crispin Gardner
Phil was very professional and very helpful in getting our pool compliant in readiness for our upcoming sale. Thank you.
Frequently Asked Questions
What is a Pool Safety Compliance Certificate, and why do I need one?
A Pool Safety Compliance Certificate certifies a swimming pool or swimming pool spa's fences and barriers meet the state safety requirements.
Just as your car needs a safety certificate to sell and drive safely, your swimming pool or spa requires a Pool Safety Compliance Certificate to meet State Pool Safety Standards and government regulations - keeping your family and the community safe.
In 2015, QLD laws required all properties with a swimming pool or spa to comply with the pool safety laws with valid safety certification, such as
- Form 23 Pool Safety Certificate
- Form 26 Non-Conformity Notice, or
relevant occupation certificate
In Queensland, Pool Safety Certificates are issued by Pool Safety Inspectors.
This certificate needs to be renewed every 2 years.
If a Pool Safety Inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Form 26 Non-Conformity Notice is issued, allowing the property up to 90 days to complete any necessary rectification works.
In 2016, NSW laws required all properties with a swimming pool or spa pool to comply with the pool safety laws with valid safety certification, such as
- Certificate of Compliance
- Certificate of Non Compliance, or
- relevant occupation certificate
In New South Wales, pool compliance certificates are issued by council or certified swimming pool inspectors.
This certificate needs to be renewed every 3 years.
If a council or certified swimming pool inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Certificate of Non-Compliance is issued.
This certificate is valid for 12 months, allowing any necessary rectification works to be completed.
In 2020, Victoria introduced the pool laws to the state. Inspections of your pool or spa barrier and pool certificates of barrier compliance are issued by
- a registered building surveyor
- a registered building inspector (Pool Safety)
- a municipal building surveyor
This certificate needs to be renewed every 4 years.
If building surveyor or pool safety inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a Certificate of Barrier Non-Compliance is issued.
Depending upon the rectification work required, this certificate is valid for up to 7 days or 60 days, allowing any necessary rectification works to be completed.
How long does a Pool Safety Inspection take?
Armed with a tape measure, your Pool Safety Inspector completes an onsite inspection within 25-45 minutes, depending on the size of the pool area, the type of fencing, the condition of gates and latches and whether there are any non-compliant issues to address.
During the inspection, the Pool Safety Inspector checks fence heights, gaps, gate operation, latch heights, climbable objects, and overall compliance with Australian Standards. If non-compliance issues are found, additional time may be needed for reinspection once repairs are completed.
The inspection can be completed as long as we have access to the pool area. You don’t need to be present.
If you’re worried you won’t understand what issues you need to address, you are emailed a detailed report including photos and vidoe with descriptions and explanations on rectifications.
We're on standby by phone or email to answer your questions.
What are the top reasons for failing a Pool Inspection?
- Gate hinges and/or latches are faulty or do not self-close
- Climbable objects are too close to a pool fence, such as trees, plant pots, BBQs and clothes lines
- Pool fence height is less than 1200mm or boundary fence height is less than 1800mm
- Distance between the vertical elements of a fence is greater than 100mm
- Distance below the bottom of the fence is greater than 100mm
- CPR Cardiopulmonary Resuscitation sign is missing, incorrectly located or out of date
These have easy solutions prior to inspection.
Check the DIY Pool Safety Inspection Checklist to find out for yourself, or Contact Us.
What happens if my pool fails the inspection?
That’s OK. Pools are frequently not compliant because small rectifications are required.
If a Pool Safety Inspector finds a pool does not meet the swimming pool spa fences and barriers safety requirements, a certificate or notice is issued.
If your pool doesn’t comply, you’ll receive a
QLD Form 26 Non-Conformity Notice
NSW Certificate of Non-Compliance, or VIC Certificate of Barrier Non-Compliance.
If your pool is non-compliant, legally, Council requires notification after
90-days in QLD
6 weeks in NSW, and
67-days in VIC
after the First Inspection.
Rectifications may require the skills of a contractor builder. Be sure to pick the right builder who gets the job right the first time and saves you from spending money unnecessarily.
The best questions to ask your builder are
Do you know pool safety compliance?
I’m in NSW: what standard do I comply to?
Do you know how to do the rectification works to meet pool safety compliance?
Your report details what needs fixing with photos and video.. You’ll have time to complete repairs before Booking a Reinspection.
Can I still sell my home if my pool isn’t compliant?
Iin QLD and NSW, you can sell your property with a Non-Conformity or Non-Compliance Certificate, as long as the buyer agrees to obtain a Pool Safety Certificate within 90-days after settlement.
This does not appy to VIC. VIC simply needs to renew their Certificate every 4 years
Can I still rent my home if my pool is not compliant?
Rental properties with a pool or spa must be compliant before tenants move in.
If your pool is unsafe, councils or regulators can issue fines, notices, or prevent leasing until compliance is achieved.
Do Pool Safety Solutions offer Pool Fence Repairs or Rectification Solutions?
If your pool fails inspection, Pool Safety Solutions can connect you with licensed builders and repairers for pool fence repairs, gate adjustments and barrier rectifications to help you reach compliance quickly.